1. General Information Only
The content published on this website is provided for general information about ExcelJet and the charter services we arrange. It is offered in good faith and kept as accurate as we reasonably can, but it does not constitute an offer, a guarantee, or professional advice of any kind.
Nothing on this website forms part of a contract. The binding terms for any charter are those set out in the written quotation and charter agreement issued for that specific booking.
2. Our Role as an Arranger
ExcelJet arranges air charter services by sourcing aircraft from third-party operators who hold the relevant Air Operator Certificate and act as the carrier. Unless expressly stated in writing for a particular booking, ExcelJet is not the operator of the aircraft and does not exercise operational control over the flight.
References on this website to "our fleet" or "our aircraft" describe the aircraft types we routinely charter on behalf of clients, not aircraft owned or operated by ExcelJet.
3. Aircraft Specifications
Seat counts, ranges, cabin configurations and payload figures shown on this website are typical or indicative values for the aircraft type. Actual figures vary by individual airframe, configuration, operator, weather, routing and payload. Range in particular is affected by passenger load, fuel reserves and winds, and a published maximum is rarely achievable in normal operation.
Confirmed specifications for the specific aircraft assigned to your flight are provided with your quotation.
4. Statistics & Performance Claims
Figures such as flights arranged per year, airports accessible, countries served and years of experience are indicative measures of the scale of our operations and network reach. They are presented for general context and should not be read as audited or certified statistics.
5. Pricing Information
Any prices, hourly rates or cost examples appearing on this website are indicative only. They vary with aircraft type, routing, positioning requirements, date, fuel prices, airport charges, taxes and currency movements. No price shown on this website is an offer capable of acceptance.
A binding price is provided only in a written quotation prepared for your specific itinerary.
6. Images & Illustrations
Photographs and illustrations on this website are used for presentation purposes. They may show aircraft, cabins or interiors that are representative of a class or type rather than the exact aircraft that will operate your flight, and may include stock imagery not taken on our operations.
7. Air Ambulance Content
Information on our air ambulance pages describes a transport service. It is not medical advice, and nothing on this website should be used to make a clinical decision. Fitness to fly, the appropriate medical configuration and the timing of any transfer are determined by qualified clinicians assessing the individual patient.
In a medical emergency, contact your local emergency services first. Our emergency line, +91 99102 34997, is for arranging air transport.
8. External Links
This website may contain links to third-party websites. Those links are provided for convenience. We do not control, endorse or accept responsibility for the content, accuracy or practices of any external site, and following a link is at your own risk.
9. Website Availability & Errors
We do not warrant that this website will be available without interruption, free of errors, or free of viruses or other harmful components. We may change, suspend or withdraw any part of the site without notice.
To the fullest extent permitted by law, we exclude liability for any loss arising from reliance on the content of this website or from its unavailability. If you spot an error on any page, please tell us — we would rather fix it than defend it.
10. Fraud Warning
Charter aviation attracts advance-fee fraud. Please note:
- We will never ask for full card numbers, CVV codes, net-banking passwords or OTPs by email, chat or web form.
- Always verify bank account details by telephone, using a number published on this website, before transferring funds — never solely from details in an email.
- Our official email addresses end in @excelaviationservices.com. Treat messages from any other domain with suspicion.
- If something about a payment request feels wrong, stop and call us on +91 99102 34997.
We accept no liability for losses arising from payments made to accounts that were not verified with us directly.
11. Contact
- Email: flights@excelaviationservices.com
- Telephone: +91 99102 34997
- Address: ExcelJet, Terminal 1 & 4, Indira Gandhi International Airport, New Delhi, India